This page includes our privacy policy, refund policy, terms & conditions, and disclosure.

1. PRIVACY POLICY

Last Updated: April 25, 2022

Data Controller Contact Information
Krista Dickson
Creekview Crescent
Westbank BC
V4T3C6
krista@soulandsage.co

This document governs the privacy notice of our website www.soulandsage.co.

Our privacy notice tells you what personal data (PD) and non-personal data (NPD) we may collect from you, how we collect it, how we protect it, how we may share it, how you can access and change it, and how you can limit our sharing of it. Our privacy notice also explains certain legal rights that you have with respect to your personal data. Any capitalized terms not defined herein will have the same meaning as where they are defined elsewhere on our website.

YOUR RIGHTS

When using our website and submitting personal data to us, you may have certain rights under the General Data Protection Regulation (GDPR) and other laws. Depending on the legal basis for processing your personal data, you may have some or all of the following rights:

1. The right to be informed

You have the right to be informed about the personal data we collect from you, and how we process it.

2. The right of access

You have the right to get confirmation that your personal data is being processed and have the ability to access your personal data.

3. The right to rectification

You have the right to have your personal data corrected if it is inaccurate or incomplete.

4. The right to erasure (right to be forgotten)

You have the right to request the removal or deletion of your personal data if there is no compelling reason for us to continue processing it.

5. The right to restrict processing

You have a right to ‘block’ or restrict the processing of your personal data.

When your personal data is restricted, we are permitted to store your data, but not to process it further.

6. The right to data portability

You have the right to request and get your personal data that you provided to us and use it for your own purposes.

We will provide your data to you within 30 days of your request. To request your personal data, please contact us using the information at the top of this privacy notice.

7. The right to object

You have the right to object to us processing your personal data for the following reasons:

Processing was based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);

Direct marketing (including profiling); and

Processing for purposes of scientific/historical research and statistics.

Rights in relation to automated decision-making and profiling.

6. Automated individual decision-making and profiling

You will have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

7. Filing a complaint with authorities

You have the right to file a complaint with supervisory authorities if your information has not been processed in compliance with the General Data Protection Regulation. If the supervisory authorities fail to address your complaint properly, you may have the right to a judicial remedy.

For details about your rights under the law, visit https://goo.gl/F41vAV

DEFINITIONS

‘Non-personal data’ (NPD) is information that is in no way personally identifiable.

‘Personal data’ (PD) means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

PD is in many ways the same as Personally Identifiable Information (PII). However, PD is broader in scope and covers more data.

A “visitor” is someone who merely browses our website. A “member” is someone who has registered with us to use or buy our services and products. The term “user” is a collective identifier that refers to either a visitor or a member.

TOPICS COVERED IN OUR PRIVACY NOTICE

Information We Collect
Our Use of Cookies
How Your Information is Used
Retaining & Destroying Your PD
Updating Your PD
Revoking Your Consent For Using Your PD
Protecting the Privacy Right of Third Parties
Do Not Track Settings
Links To Other Websites
Protecting Children’s Privacy
Our Email Policy
Our Security Policy
Use Of Your Credit Card
Transferring PD From the European Union
Changes to Our Privacy Notice

INFORMATION WE COLLECT

Generally, you control the amount and type of information that you provide to us when using our website.

Our legal basis for collecting and processing your PD is based on consent when you sign up for our email list via our newsletter or a free resource on our website. Our legal basis for collecting and processing your PD is based on a contract when you purchase a course or digital product through our website.

WHAT HAPPENS IF YOU DON’T GIVE US YOUR PD

If you do not provide us with enough PD, we may not be able to provide you with all our products and services. However, you can access and use some parts of our website without giving us your PD.

WE COLLECT YOUR PD IN THE FOLLOWING WAYS:

1. Automatic Information

We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our website, if any, as well as the name of the website you’ll visit when you leave our website.

This information also includes the IP address of your computer/the proxy server you use to access the Internet, your Internet service provider’s name, your web browser type, the type of mobile device, your computer operating system, and data about your browsing activity when using our website. We use all this information to analyze trends among our users to help improve our website.

2. When Entering and Using Our Website

When you enter and use our website and agree to accept cookies, some of these cookies may contain your PD.

3. At User and Member Registration

When you register as a user or member, we collect your name, email address, and other information listed.

4. When Buying Products or Services

If you buy products or services from us, we collect your first and last name, email address, physical address, credit card or other payment information, phone number, and other information listed.

5. Website Chat Software

At times, our website contains chat software that enable visitors to communicate with us live online or offline by email. In some cases, visitors can communicate with us without becoming a member or buying our products and services.

When you use this chat software, we may collect some or all the following information: your email address, first name, last name, location, and any other information you willingly choose to provide to us. You should limit the information you provide to us that is only necessary to answer your questions.

OUR USE OF COOKIES

Our website uses cookies. A cookie is a small piece of data or a text file that is downloaded to your computer or mobile device when you access certain websites.

Cookies may contain text that can be read by the web server that delivered the cookie to you. The text contained in the cookie generally consists of a sequence of letters and numbers that uniquely identifies your computer or mobile device; it may contain other information as well.

By agreeing to accept our use of cookies, you are giving us, and third parties we partner with, permission to place, store, and access some or all the cookies described below on your computer.

1. Strictly Necessary Cookies

These cookies are necessary for proper functioning of the website, such as displaying content, logging in, validating your session, responding to your request for services, and other functions. Most web browsers can be set to disable the use of cookies. However, if you disable these cookies, you may not be able to access features on our website correctly or at all.

2. Performance Cookies

These cookies collect information about the use of the website, such as pages visited, traffic sources, users’ interests, content management, and other website measurements.

3. Functional Cookies

These cookies enable the website to remember a user’s choices – such as their language, user name, and other personal choices – while using the website. They can also be used to deliver services, such as letting a user make a blog post, listen to audio, or watch videos on the website.

4. Media Cookies

These cookies can be used to improve a website’s performance and provide special features and content. They can be placed by third parties who provide services to us or by our company.

5. Advertising or Targeting Cookies

These cookies are usually placed and used by advertising companies to develop a profile of your browsing interests and serve advertisements on other websites that are related to your interests. You will see less advertising if you disable these cookies.

6. Session Cookies

These cookies allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes, such as remembering what a user has put in their shopping cart as they browse a website. Session cookies also permit users to be recognized as they navigate a website so that any item or page changes they make are remembered from page to page. Session cookies expire after a browser session; thus, they are not stored long term.

7. Persistent Cookies

These cookies are stored on a user’s device in between browser sessions, which allows the user’s preferences or actions across a site (or, in some cases, across different sites) to be remembered. Persistent cookies may be used for a variety of purposes, including remembering users’ choices and preferences when using a website or to target advertising to them.

We may also use cookies for:

Identifying the areas of our website that you have visited
Personalizing content that you see on our website
Our website analytics
Remarketing our products or services to you
Remembering your preferences, settings, and login details
Targeted advertising and serving ads relevant to your interests
Affiliate marketing
Allowing you to post comments
Allowing you to share content with social networks

Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access features on our website correctly or at all.

WEB BEACONS

We may also use a technology called web beacons to collect general information about your use of our website and your use of special promotions or newsletters. The information we collect by web beacons allows us to statistically monitor the number of people who open our emails. Web beacons also help us to understand the behavior of our customers, members, and visitors.

GOOGLE ANALYTICS PRIVACY NOTICE

Our website uses Google Analytics to collect information about the use of our website. Google Analytics collects information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website. We use the information we get from Google Analytics to analyze traffic, remarket our products and services to users, improve our marketing, advertising, and to improve our website.

We have enabled Google Analytics advertising features such as remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting. Google Analytics collects only the IP address assigned to you on the date you visit our website, not your name or other identifying information. We do not combine the information collected using Google Analytics with PD.

Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone but Google. Google also uses specific identifiers to help collect information about the use of our website. For more information on how Google collects and processes your data, visit https://www.google.com/policies/privacy/partners/

You can prevent Google Analytics from using your information by opting out at this link: https://tools.google.com/dlpage/gaoptout

FACEBOOK REMARKETING

Third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from our website and elsewhere on the internet, and use that information to provide measurement services and target ads. With Facebook remarketing you may see our ads on Facebook after you have visited our site.

For this to happen, Facebook uses a Custom Audience Pixel that is activated when a visitor lands on a webpage and a unique “cookie” is placed in their browser. Facebook lookalike audience targeting allows us to show ads on Facebook to people who are similar to those who have already visited or made a purchase from our website.

To opt out of Facebook’s collection and use of information for ad targeting visit: https://www.facebook.com/help/568137493302217

HOW YOUR INFORMATION IS USED

We use the information we receive from you to:

Provide our products and services you have requested or purchased from us
Personalize and customize our content
Make improvements to our website
Contact you with updates to our website
Resolve problems and disputes
Contact you with marketing and advertising that we believe may be of interest to you

COMMUNICATIONS AND EMAILS

When we communicate with you about our website, we will use the email address you provided when you registered as a member or user. We may also send you emails with promotional information about our website or offers from us or our affiliates unless you have opted out of receiving such information. You can change your contact preferences at any time through your account or by sending us an email with your request to: hello@soulandsage.co

SHARING INFORMATION WITH AFFILIATES AND OTHER THIRD PARTIES

We do not sell or rent your PD to third parties for marketing purposes. However, for data aggregation purposes we may use your NPD, which might be sold to other parties at our discretion. Any such data aggregation would not contain any of your PD.

We may provide your PD to third-party service providers we hire to provide services to us. These third-party service providers may include but are not limited to: payment processors, web analytics companies, advertising networks, call centers, data management services, help desk providers, accountants, law firms, auditors, shopping cart and email service providers, and shipping companies.

SHARING INFORMATION WITH FACEBOOK AND GOOGLE FOR MARKETING PURPOSES

We may share your PD with third parties for similar audience marketing purposes. Similar audience marketing is also called lookalike audience marketing. The third parties we share your PD with for this type of marketing include Facebook and/or Google.

Using your PD, for similar audience marketing or lookalike audience marketing helps us find new audiences (users and customers) based on similar interests to yours, this helps us improve our marketing services. Your PD is only shared with Facebook and Google for this type of marketing. By using our website and agreeing to our privacy notice, you are giving your consent for your PD to be used for the marketing purposes described within this section.

LEGALLY REQUIRED RELEASES OF INFORMATION

We may be legally required to disclose your PD if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties, including you and/or other users or members; or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, users, employees, and affiliates.

DISCLOSURES TO SUCCESSORS

If our business is sold or merges in whole or in part with another business that would become responsible for providing the website to you, we retain the right to transfer your PD to the new business. The new business would retain the right to use your PD according to the terms of this privacy notice as well as to any changes to this privacy notice as instituted by the new business.

We also retain the right to transfer your PD if our company files for bankruptcy and some or all of our assets are sold to another individual or business.

COMMUNITY DISCUSSION BOARDS & COMMENTING POLICY

Our website may offer the ability for users to communicate with each other through online community discussion boards or other mechanisms. We do not filter or monitor what is posted on such discussion boards. If you choose to post on these discussion boards, you should use care when exposing any PD, as such information is not protected by our privacy notice nor are we liable if you choose to disclose your PD through such postings. Also, PD you post on our website for publication may be available worldwide by means of the Internet. We cannot prevent the use or misuse of such information by others.

RETAINING AND DESTROYING YOUR PD

We retain information that we collect from you (including your PD) only for as long as we need it for legal, business, or tax purposes. Your information may be retained in electronic form, paper form, or a combination of both. When your information is no longer needed, we will destroy, delete, or erase it.

UPDATING YOUR PD

You can update your PD using services found on our website. If no such services exist, you can contact us using the contact information found at the top of this privacy notice and we will help you. However, we may keep your PD as needed to enforce our agreements and to comply with any legal obligations.

REVOKING YOUR CONSENT FOR USING YOUR PD

You have the right to revoke your consent for us to use your PD at any time.

Such an opt-out will not affect disclosures otherwise permitted by law including but not limited to: (i) disclosures to affiliates and business partners, (ii) disclosures to third-party service providers that provide certain services for our business, such as credit card processing, computer system services, shipping, data management services, (iii) disclosures to third parties as necessary to fulfill your requests, (iv) disclosures to governmental agencies or law enforcement departments, or as otherwise required to be made under applicable law, (v) previously completed disclosures to third parties, or (vi) disclosures to third parties in connection with subsequent contests or promotions you may choose to enter, or third-party offers you may choose to accept.

If you want to revoke your consent for us to use your PD, send us an email with your request to: hello@soulandsage.co

PROTECTING THE PRIVACY RIGHTS OF THIRD PARTIES

If any postings you make on our website contain information about third parties, you must make sure you have permission to include that information in your posting. While we are not legally liable for the actions of our users, we will remove any postings about which we are notified, if such postings violate the privacy rights of others.

DO NOT TRACK SETTINGS

Some web browsers have settings that enable you to request that our website not track your movement within our website. Our website does not obey such settings when transmitted to and detected by our website. You can turn off tracking features and other security settings in your browser by referring to your browser’s user manual.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites. These websites are not under our control and are not subject to our privacy notice. These websites will likely have their own privacy notices. We have no responsibility for these websites and we provide links to these websites solely for your convenience.

You acknowledge that your use of and access to these websites are solely at your risk. It is your responsibility to check the privacy notices of these websites to see how they treat your PD.

PROTECTING CHILDREN’S PRIVACY

Even though our website is not designed for use by anyone under the age of 16, we realize that a child under the age of 16 may attempt to access our website. We do not knowingly collect PD from children under the age of 16. If you are a parent or guardian and believe that your child is using our website, please contact us at hello@soulandsage.co

Before we remove any information, we may ask for proof of identification to prevent malicious removal of account information. If we discover that a child is accessing our website, we will delete his/her information within a reasonable period of time. You acknowledge that we do not verify the age of our users nor do we have any liability to do so.

OUR EMAIL POLICY

You can always opt out of receiving further email correspondence from us or our affiliates. We will not sell, rent, or trade your email address to any unaffiliated third party without your permission except in the sale or transfer of our business, or if our company files for bankruptcy.

OUR SECURITY POLICY

We have built our website using industry-standard security measures and authentication tools to protect the security of your PD. We and the third parties who provide services for us, also maintain technical and physical safeguards to protect your PD.

When we collect your credit card information through our website, we will encrypt it before it travels over the Internet using industry-standard technology for conducting secure online transactions. Unfortunately, we cannot guarantee against the loss or misuse of your PD or secure data transmission over the Internet because of its nature.

We strongly urge you to protect any password you may have for our website and to not share it with anyone. You should always log out of our website when you finish using it, especially if you are sharing or using a computer in a public place.

USE OF YOUR CREDIT CARD

You may have to provide a credit card to buy products and services from our website. We use third-party billing services and have no control over these services. We use our commercially reasonable efforts to make sure your credit card number is kept strictly confidential by using only third-party billing services that use industry-standard encryption technology to protect your credit card number from unauthorized use. However, you understand and agree that we are in no way responsible for any misuse of your credit card number.

TRANSFERRING PD FROM THE EUROPEAN UNION

(PD) that we collect from you may be stored, processed, and transferred between any of the countries in which we operate, specifically (Name the country or countries where you store user’s data). The European Union has not found the United States and some other countries to have an adequate level of protection of PD under Article 45 of the GDPR. Our company relies on derogations for specific situations as defined in Article 49 of the GDPR.

For European Union customers and users, with your consent, your PD may be transferred outside the European Union to the United States. We will use your PD to provide the goods, services, and/or information you request from us to perform a contract with you or to satisfy a legitimate interest of our company in a manner that does not outweigh your freedoms and rights.

Wherever we transfer, process or store your PD, we will take reasonable steps to protect it. We will use the information we collect from you in accordance with our privacy notice. By using our website, services, or products, you agree to the transfers of your PD described within this section.

CHANGES TO OUR PRIVACY NOTICE

We reserve the right to change this privacy notice at any time. If our company decides to change this privacy notice, we will post those changes on our website so that our users and customers are always aware of what information we collect, use, and disclose.

If at any time we decide to disclose or use your PD in a method different from that specified at the time it was collected, we will provide advance notice by email (sent to the email address on file in your account). Otherwise we will use and disclose our users’ and customers’ PD in agreement with the privacy notice in effect when the information was collected. In all cases, your continued use of our website, services, and products after any change to this privacy notice will constitute your acceptance of such change.

QUESTIONS ABOUT OUR PRIVACY NOTICE

If you have any questions about our privacy notice, please contact us at hello@soulandsage.co

2. REFUND POLICY

Last Updated: April 25, 2022

Soul & Sage offers a 60-day refund policy and money-back guarantee on all self-study courses and digital products, unless otherwise specified on the sales page or checkout page for each item. To request a refund, contact: hello@soulandsage.co with “refund” in the subject line. Note that it can take up to 7 days for the money to show up on your credit card, depending on your bank.

Refunds are generally not permitted for Human Design Readings or coaching services that have been completed and delivered to the Client. If you are unsatisfied with your purchase for any reason, please contact us at hello@soulandsage.co and we’ll do our best to make things right.

3. TERMS & CONDITIONS

Last Updated: April 25, 2022

Soul & Sage Co. (“us,” “we” or “our”) owns and operates soulandsage.co (https://www.soulandsage.co) (“website”). Please read these Terms and Conditions (“Terms”) carefully before using this website. Your access and use of this website is conditioned on your acceptance of and compliance to these Terms. These Terms apply to all visitors, users, and others who access the website.

By visiting this website, you engage in our service and accept and agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the website.

INTELLECTUAL PROPERTY

We are the owners of all information contained on this website. We are the owners of any and all copyrights, trademarks, design rights and other intellectual property rights (registered and unregistered) related to the content and work product on this website.

Information on this website may be copied for personal use only. No part of this website may be reproduced, stored, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without the prior written permission of the author. Requests to the author and publisher for permission should be addressed to the following email: hello@soulandsage.co

We allow link backs to this website, as long as you clearly credit this website and provide a hyperlink back to this website.

We reserve all rights and nothing in these Terms grants you a right or license to use any information provided on this website.

The Human Design system was created and channeled by Ra Uru Hu (Alan Krakower). We are eternally grateful to the contributions Ra Uru Hu made to the world in the channeling and delivery of the Human Design system. When we share the Human Design system on our website, blog, and in our paid offerings, we are doing so as per this article which explains the fair use and open source nature of the Human Design system.

WEBSITE CONTENT

All content on this website is for informational purposes only. We do not make any representations regarding the completeness or accuracy related to the information found on this website. We are not responsible or liable for the accuracy, usefulness or availability of any information provided on this website.

The access and use of any content on this website does not guarantee any specific results and we are not responsible or otherwise liable in any way for your reliance, acts or failures to act with regard to the information presented on this website. You are responsible for your own actions and your reliance upon the content of this website is done solely at your own risk.

Human Design is not a medical system and can in no way diagnose you for a medical issue or concern. By reading and implementing the content shared on this website, you acknowledge that you are doing so at your own risk and this is by no means medical, legal, or professional advice.

BLOG COMMENTS OR USER GENERATED CONTENT

Any user generated content on this website (i.e. through blog comments or social media posts) will be publicly available to other users. You own the rights to any content that you post on this website, but agree to give us a license so that this content can be shared on this website.

We reserve the right to remove any content that we determine to be unlawful, inappropriate, offensive or otherwise objectionable or violates any party’s intellectual property or these Terms.

By posting or submitting any material or information to this website, you agree to grant us an unlimited license so that this content can be shared on this website. If any user generated content is found to be copyright infringement, we will respond to and comply with any DMCA Take Down Notices.

PURCHASES

If you wish to purchase any product or service made available on the website, you may be asked to supply certain information relevant to the purchase. Purchases on this website are done through the outside vendor, PayPal and/or Stripe, and we make all attempts to provide secure transactions.

You may be directed to an outside website for your secure transaction and we make no warranties or representations regarding the security of the outside vendor. We do not collect or retain any of your personal payment information.

TERMINATION

We reserve the right to terminate any users for abuse of these Terms. We reserve the right to remove unlawful, obscene, inappropriate or otherwise undesirable shares or comments on our blog or social media channels.

GOVERNING LAW

If any part of these Terms is held to be invalid or unenforceable, that portion of the Terms will be construed with applicable law and the remaining portions will remain in full force and effect. These Terms are governed in accordance with the laws of British Columbia and Canada.

LINKS TO OTHER WEBSITES

This website may contain links to third-party websites that we do not own or control. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by these Terms or our website’s Privacy Notice.

We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third party websites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

WARRANTY DISCLAIMER

The information contained on this website is provided “as is,” without warranty of any kind. We disclaim all warranties, whether express, implied, statutory or otherwise, regarding this website, to the fullest extent of the law. We make no warranties that access to this website will be uninterrupted or error free. You assume full responsibility and assume all risks when you access this website, download any files, use any information or content or participate in any other manner.

LIMITATION OF DAMAGES

In no event shall we (or any affiliated parties) be liable to you for any loss or damages resulting from the use or display of your user generated content, your use or access to this website, the website generally or any other interactions with the website or us. You hereby release us from liability or responsibility for any claims related to your use, access or reliance of this website.

4. DISCLOSURE

Last Updated: April 25, 2022

This is a personal blog and all opinions are our own.

This website occasionally receives compensation, discounts and/or complimentary items or services in exchange for a review or promotion. Additionally, we occasionally use affiliate links for products that we recommend, meaning that if you purchase anything through my affiliate links, we will receive a commission. You will not pay more if you purchase through our affiliate link.

We will always disclose when one of oyr links is an affiliate link and we only promote or endorse products or services that we honestly believe in and recommend. All reviews are based on our honest opinion.

We are not professionals and all information presented on this blog is for educational or informational purposes only. The information presented is from our own personal experiences and is not a guarantee or promise of specific results. You should not rely on our experiences or results and should always consult with a professional before relying on information on this website.

UPDATES

These Terms and Conditions may change from time to time and all updates will be posted on this page.

QUESTIONS AND CONTACT INFORMATION

If you have any questions about these Terms, please contact: hello@soulandsage.co